:root {
    --bg: #f4f6f8;
    --surface: #ffffff;
    --surface-2: #f8fafb;
    --surface-3: #f1f5f4;
    --text: #17202a;
    --muted: #667085;
    --line: #e2e7ec;
    --line-strong: #cbd3da;
    --accent: #1f4f46;
    --accent-strong: #163c35;
    --accent-soft: #eaf3f0;
    --danger: #b42318;
    --danger-soft: #fef3f2;
    --success: #067647;
    --success-soft: #ecfdf3;
    --warning: #9a6700;
    --warning-soft: #fff8e5;
    --info: #175cd3;
    --info-soft: #eff8ff;
    --radius: 14px;
    --radius-sm: 10px;
    --shadow: 0 1px 2px rgba(16, 24, 40, .04), 0 6px 18px rgba(16, 24, 40, .04);
}

* { box-sizing: border-box; }
html { font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif; color: var(--text); background: var(--bg); }
body { margin: 0; min-width: 320px; line-height: 1.5; }
a { color: var(--accent); text-decoration-thickness: 1px; text-underline-offset: 3px; }
a:hover { color: var(--accent-strong); }
button, input, select, textarea { font: inherit; }
button { color: inherit; }

.skip-link { position: fixed; top: 10px; left: 10px; z-index: 100; padding: 10px 14px; border-radius: 9px; background: var(--text); color: #fff; transform: translateY(-150%); text-decoration: none; }
.skip-link:focus { transform: translateY(0); }
.shell { max-width: 1280px; margin: 0 auto; padding: 0 24px; }
.site-header { position: sticky; top: 0; z-index: 20; background: rgba(255, 255, 255, .96); border-bottom: 1px solid var(--line); backdrop-filter: blur(12px); }
.site-header__inner { min-height: 66px; display: flex; align-items: center; gap: 26px; }
.brand { display: inline-flex; align-items: center; font-weight: 900; letter-spacing: -.025em; color: var(--text); text-decoration: none; white-space: nowrap; }
.brand__mark, .login-brand span { color: var(--accent); }
.brand__word { color: var(--text); }
.nav { display: flex; align-items: center; gap: 8px; }
.nav__link { min-height: 38px; display: inline-flex; align-items: center; padding: 0 10px; border-radius: 8px; color: var(--muted); font-weight: 700; text-decoration: none; }
.nav__link:hover { background: var(--surface-2); color: var(--text); }
.nav__link[aria-current="page"] { background: var(--accent-soft); color: var(--accent-strong); }
.account-menu { margin-left: auto; display: flex; align-items: center; gap: 12px; }
.account-menu__name { max-width: 220px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; color: var(--muted); font-size: .88rem; }
.logout-form { margin: 0; }

.main { padding: 34px 0 60px; }
.page-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 20px; margin-bottom: 24px; }
.page-head h1 { margin: 0 0 7px; font-size: clamp(1.7rem, 2.5vw, 2.3rem); line-height: 1.08; letter-spacing: -.04em; }
.page-head p { margin: 0; max-width: 720px; color: var(--muted); }
.eyebrow { margin: 0 0 6px !important; color: var(--accent) !important; font-size: .72rem; font-weight: 800; letter-spacing: .09em; text-transform: uppercase; }
.back-link { display: inline-block; margin-bottom: 9px; color: var(--muted); font-size: .88rem; font-weight: 700; text-decoration: none; }
.back-link:hover { color: var(--text); }
.contact-title-row { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.contact-title-row h1 { margin-bottom: 0; }
.actions, .filter-actions { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }

.btn { display: inline-flex; align-items: center; justify-content: center; min-height: 42px; padding: 9px 14px; border: 1px solid var(--line-strong); border-radius: var(--radius-sm); background: var(--surface); color: var(--text); font-weight: 750; line-height: 1.2; text-decoration: none; cursor: pointer; }
.btn:hover { border-color: #aeb8c2; color: var(--text); }
.btn:focus-visible, a:focus-visible, summary:focus-visible { outline: 3px solid rgba(31, 79, 70, .22); outline-offset: 2px; }
.btn--primary { border-color: var(--accent); background: var(--accent); color: #fff; }
.btn--primary:hover { border-color: var(--accent-strong); background: var(--accent-strong); color: #fff; }
.btn--quiet { border-color: transparent; background: transparent; color: var(--muted); }
.btn--quiet:hover { border-color: var(--line); background: var(--surface-2); color: var(--text); }
.btn--compact { min-height: 36px; padding: 7px 10px; font-size: .84rem; }
.btn--block { width: 100%; }

.card { background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow); padding: 20px; }
.card h2 { margin: 0; font-size: 1.08rem; letter-spacing: -.015em; }
.grid { display: grid; gap: 18px; }
.grid--2 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.grid--3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.stack { display: grid; gap: 16px; }
.stack-lg { display: grid; gap: 18px; align-content: start; }
.section-gap { margin-top: 18px; }
.section-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; margin-bottom: 18px; }
.section-head h2 { margin-bottom: 4px; }
.section-head p:not(.eyebrow) { margin: 0; color: var(--muted); font-size: .9rem; }
.section-head--compact { margin-bottom: 14px; }
.quiet-badge { flex: 0 0 auto; padding: 5px 8px; border: 1px solid var(--line); border-radius: 999px; background: var(--surface-2); color: var(--muted); font-size: .72rem; font-weight: 750; }

.alert { padding: 13px 15px; border-radius: var(--radius-sm); margin-bottom: 18px; }
.alert ul { margin: 7px 0 0; padding-left: 20px; }
.alert--success { border: 1px solid #abefc6; background: var(--success-soft); color: var(--success); }
.alert--error { border: 1px solid #fecdca; background: var(--danger-soft); color: var(--danger); }

.field { display: grid; gap: 7px; }
.field--full { grid-column: 1 / -1; }
.field label { font-size: .88rem; font-weight: 750; }
.field small { color: var(--muted); }
.input, .select { width: 100%; min-height: 44px; border: 1px solid #c9d1d9; border-radius: var(--radius-sm); padding: 9px 11px; background: #fff; color: var(--text); }
.input:hover, .select:hover { border-color: #adb7c1; }
.input:focus, .select:focus { outline: 3px solid rgba(31, 79, 70, .14); border-color: var(--accent); }
.input[aria-invalid="true"], .select[aria-invalid="true"] { border-color: var(--danger); }
.field-error { color: var(--danger) !important; font-weight: 650; }
.required-hint { color: var(--muted); font-size: .72rem; font-weight: 600; }
.checkbox-row { display: inline-flex; align-items: center; gap: 8px; width: fit-content; color: var(--muted); font-size: .9rem; }
.checkbox-row input { width: 17px; height: 17px; accent-color: var(--accent); }

.filterbar { display: grid; grid-template-columns: minmax(260px, 1fr) minmax(160px, 220px) auto; align-items: end; gap: 12px; margin-bottom: 14px; }
.filter-actions { min-height: 44px; }
.view-summary { margin: 0 0 12px; font-size: .9rem; }

.table-wrap { overflow: auto; border: 1px solid var(--line); border-radius: 12px; background: var(--surface); }
.table { width: 100%; min-width: 760px; border-collapse: collapse; background: var(--surface); }
.table th, .table td { padding: 13px 14px; border-bottom: 1px solid var(--line); text-align: left; vertical-align: top; }
.table th { background: var(--surface-2); color: var(--muted); font-size: .75rem; font-weight: 800; letter-spacing: .06em; text-transform: uppercase; }
.table tbody tr:last-child td { border-bottom: 0; }
.table tbody tr:hover { background: #fcfdfd; }
.contact-link { font-weight: 800; }
.muted { color: var(--muted); }
.small { font-size: .84rem; }

.pill { display: inline-flex; align-items: center; min-height: 26px; padding: 3px 9px; border: 1px solid var(--line); border-radius: 999px; background: #f2f4f7; color: #475467; font-size: .76rem; font-weight: 800; text-transform: capitalize; white-space: nowrap; }
.pill--granted, .pill--state-confirmed, .pill--status-client { border-color: #abefc6; background: var(--success-soft); color: var(--success); }
.pill--denied, .pill--withdrawn, .pill--state-conflicting { border-color: #fecdca; background: var(--danger-soft); color: var(--danger); }
.pill--unknown, .pill--state-stale, .pill--status-nurture { border-color: #fedf89; background: var(--warning-soft); color: var(--warning); }
.pill--state-inferred, .pill--state-observed, .pill--status-active { border-color: #b2ddff; background: var(--info-soft); color: var(--info); }
.pill--status-new { border-color: #d5d9eb; background: #f8f9fc; color: #4e5ba6; }
.pill--status-closed, .pill--status-archived { border-color: var(--line); background: #f2f4f7; color: #667085; }

.empty { display: grid; justify-items: center; gap: 10px; padding: 38px 24px; color: var(--muted); text-align: center; }
.empty strong { color: var(--text); }
.empty span { max-width: 540px; }
.empty--compact { padding: 22px 14px; border: 1px dashed var(--line-strong); border-radius: 10px; background: var(--surface-2); }
.pagination { margin-top: 18px; }
.pagination__status { align-self: center; }

.form-card { padding: 0; overflow: hidden; }
.form-section { padding: 24px; }
.form-section--bordered { border-top: 1px solid var(--line); }
.form-section__heading { margin-bottom: 18px; }
.form-section__heading h2 { margin: 0 0 4px; }
.form-section__heading p { margin: 0; color: var(--muted); font-size: .9rem; }
.form-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 18px; }
.form-actions { display: flex; justify-content: flex-end; gap: 10px; padding: 16px 24px; border-top: 1px solid var(--line); background: var(--surface-2); }

.contact-overview { display: grid; grid-template-columns: minmax(260px, .9fr) minmax(0, 1.6fr); gap: 24px; align-items: center; }
.contact-overview__identity { display: flex; align-items: center; gap: 13px; min-width: 0; }
.avatar { flex: 0 0 46px; width: 46px; height: 46px; display: grid; place-items: center; border-radius: 50%; background: var(--accent-soft); color: var(--accent-strong); font-size: 1.05rem; font-weight: 900; }
.contact-overview__name { overflow: hidden; font-size: 1rem; font-weight: 850; text-overflow: ellipsis; white-space: nowrap; }
.overview-details { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 18px; margin: 0; }
.overview-details div { min-width: 0; }
.overview-details dt { margin-bottom: 3px; color: var(--muted); font-size: .75rem; font-weight: 800; letter-spacing: .05em; text-transform: uppercase; }
.overview-details dd { margin: 0; overflow-wrap: anywhere; font-weight: 700; }

.contact-workspace { display: grid; grid-template-columns: minmax(0, 1.65fr) minmax(300px, .75fr); gap: 18px; align-items: start; }
.touch-summary { display: grid; gap: 10px; }
.touch-card { padding: 13px; border: 1px solid var(--line); border-radius: 10px; background: var(--surface-2); overflow-wrap: anywhere; }
.touch-card strong { display: block; margin: 2px 0; }
.consent-list { display: grid; gap: 8px; }
.consent-row { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 9px 0; border-bottom: 1px solid var(--line); }
.consent-row:last-child { border-bottom: 0; }
.consent-row > span:first-child { display: grid; gap: 1px; }

.disclosure, .event-details { margin-top: 14px; border-top: 1px solid var(--line); }
.disclosure summary, .event-details summary { cursor: pointer; list-style: none; color: var(--accent); font-size: .86rem; font-weight: 800; }
.disclosure summary { display: flex; justify-content: flex-start; align-items: center; gap: 8px; padding-top: 14px; }
.disclosure summary::-webkit-details-marker, .event-details summary::-webkit-details-marker { display: none; }
.disclosure summary::before, .event-details summary::before { content: "+"; display: inline-block; width: 18px; color: var(--muted); }
.disclosure[open] summary::before, .event-details[open] summary::before { content: "−"; }
.disclosure summary span { margin-left: auto; min-width: 24px; height: 24px; display: inline-grid; place-items: center; border-radius: 999px; background: var(--surface-2); color: var(--muted); font-size: .72rem; }
.disclosure__body { padding-top: 14px; }
.disclosure--action { margin-top: 16px; }
.disclosure--action summary { color: var(--accent-strong); }
.touch-history { display: grid; gap: 0; }
.history-row { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; padding: 10px 0; border-bottom: 1px solid var(--line); }
.history-row:last-child { border-bottom: 0; }
.history-row time { flex: 0 0 auto; }

.timeline { display: grid; }
.timeline-item { position: relative; padding: 0 0 22px 24px; border-left: 2px solid var(--line); }
.timeline-item:last-child { padding-bottom: 0; }
.timeline-item::before { content: ""; position: absolute; top: 5px; left: -6px; width: 10px; height: 10px; border-radius: 50%; background: var(--accent); box-shadow: 0 0 0 4px var(--surface); }
.timeline-item__head { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; }
.timeline-item__title { font-weight: 800; }
.timeline-item time { flex: 0 0 auto; color: var(--muted); font-size: .79rem; white-space: nowrap; }
.event-details { margin-top: 8px; border-top: 0; }
.event-details summary { display: inline-flex; align-items: center; color: var(--muted); font-size: .8rem; }
.definition { display: grid; grid-template-columns: minmax(130px, .35fr) 1fr; gap: 10px 16px; margin: 0; }
.definition dt { color: var(--muted); font-weight: 700; }
.definition dd { margin: 0; overflow-wrap: anywhere; }
.definition--event { margin-top: 8px; padding: 12px; border: 1px solid var(--line); border-radius: 9px; background: var(--surface-2); font-size: .82rem; }

.login-page { background: radial-gradient(circle at 50% 0, #edf4f2 0, var(--bg) 38%, var(--bg) 100%); }
.login-shell { min-height: 100vh; display: grid; place-items: center; padding: 24px; }
.login-card { width: min(420px, 100%); padding: 28px; }
.login-brand { margin-bottom: 28px; font-size: 1rem; font-weight: 900; letter-spacing: -.025em; }
.login-copy h1 { margin: 0 0 5px; font-size: 1.75rem; letter-spacing: -.035em; }
.login-copy p { margin: 0 0 22px; color: var(--muted); }

.sr-only { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0, 0, 0, 0); white-space: nowrap; border: 0; }

@media (max-width: 980px) {
    .contact-workspace { grid-template-columns: 1fr; }
    .contact-workspace__side { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .contact-overview { grid-template-columns: 1fr; }
}

@media (max-width: 800px) {
    .shell { padding: 0 16px; }
    .main { padding-top: 26px; }
    .site-header__inner { min-height: 62px; gap: 12px; }
    .account-menu__name { display: none; }
    .page-head { flex-direction: column; }
    .grid--2, .grid--3, .form-grid, .overview-details, .contact-workspace__side { grid-template-columns: 1fr; }
    .field--full { grid-column: auto; }
    .filterbar { grid-template-columns: 1fr; align-items: stretch; }
    .filter-actions { min-height: auto; }
    .overview-details { gap: 12px; }
    .overview-details div { padding-top: 11px; border-top: 1px solid var(--line); }
    .definition { grid-template-columns: 1fr; gap: 3px; }
    .definition dd { margin-bottom: 7px; }
    .timeline-item__head { display: block; }
    .timeline-item time { display: block; margin-top: 3px; }
}

@media (max-width: 680px) {
    .card { padding: 17px; }
    .form-card { padding: 0; }
    .form-section { padding: 20px 17px; }
    .form-actions { padding: 14px 17px; }
    .form-actions .btn { flex: 1; }
    .contact-page-head .actions, .contact-page-head .actions .btn { width: 100%; }
    .contact-table-wrap { overflow: visible; border: 0; background: transparent; }
    .contact-table { min-width: 0; border-collapse: separate; background: transparent; }
    .contact-table thead { position: absolute; width: 1px; height: 1px; margin: -1px; overflow: hidden; clip: rect(0, 0, 0, 0); }
    .contact-table tbody { display: grid; gap: 12px; }
    .contact-table tr { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; padding: 16px; border: 1px solid var(--line); border-radius: 12px; background: var(--surface); box-shadow: var(--shadow); }
    .contact-table tbody tr:hover { background: var(--surface); }
    .contact-table td { display: block; padding: 0; border: 0; }
    .contact-table td:first-child { grid-column: 1 / -1; padding-bottom: 11px; border-bottom: 1px solid var(--line); }
    .contact-table td::before { content: attr(data-label); display: block; margin-bottom: 3px; color: var(--muted); font-size: .68rem; font-weight: 800; letter-spacing: .06em; text-transform: uppercase; }
    .contact-table td:first-child::before { display: none; }
    .contact-table .empty { grid-column: 1 / -1; padding: 24px 10px; }
    .contact-table .empty::before { display: none; }

    .intent-table-wrap { overflow: visible; border: 0; }
    .intent-table { min-width: 0; border-collapse: separate; background: transparent; }
    .intent-table thead { position: absolute; width: 1px; height: 1px; margin: -1px; overflow: hidden; clip: rect(0, 0, 0, 0); }
    .intent-table tbody { display: grid; gap: 10px; }
    .intent-table tr { display: grid; grid-template-columns: 1fr 1fr; gap: 9px 12px; padding: 13px; border: 1px solid var(--line); border-radius: 10px; background: var(--surface-2); }
    .intent-table td { display: block; padding: 0; border: 0; }
    .intent-table td:first-child { grid-column: 1 / -1; font-weight: 800; }
    .intent-table td::before { content: attr(data-label); display: block; margin-bottom: 2px; color: var(--muted); font-size: .65rem; font-weight: 800; letter-spacing: .05em; text-transform: uppercase; }
    .intent-table td:first-child::before { display: none; }
}

@media (prefers-reduced-motion: reduce) {
    *, *::before, *::after { scroll-behavior: auto !important; transition: none !important; animation: none !important; }
}